Returns & Refunds

We accept returns of orders posted within 14 days of the customer receiving their order.

The customer is responsible for the return shipping fees
The original shipping fee won't be refunded, if your order was eligible for Free shipping when placing an order, the shipping cost will be deducted from your refund
Products must be returned unworn, in their original condition and packaging.
Sale/Promotion items are final sale and non-refundable.
Pierced Jewelry (earrings) are not returnable for sanitary reasons.

For returns, please contact us at: info@sentima.co 

We reserve the right to refuse returns that show signs of wear or do not meet any of the above.